Ainscough Crane Hire (Ainscough) approached Heras with the seemingly simple request, to replace a gate at their Bredbury site. However through a collaborative approach, Heras took the time to really understand the needs of Ainscough and stepped up to the specific challenges of the site with exemplary customer service.
On the face of it, the Bredbury site simply needed a new gate, an upgrade on an old and tired entrance control system that was no longer compliant with UK legislation and was starting to show signs of wear and tear.
Instead of simply offering ‘a new gate’ Heras took the time to understand the needs of the site and after some very informative conversations with Depot Manager, Gary Rathborne, Heras took into account a number of challenges.
The approach: Safety First
As part of the analysis, Heras identified the main risk being based around the high levels of usage due to the sites constant flow of vehicles passing through the gates and constant need for operational activity. And so a solution had to be implemented that would maintain 100% safety and operational activity.
With an alignment on company values – Heras’ “safety first” and Ainscough’s “make the safe choice”, our suggested solution, that put the safety of staff and visitors first, of a Safe Glide 2 (SG2) and need to re do the civil ground works, were fully embraced.
Needing to accommodate their largest crane, to ensure ease of access, the position of the gate had to be considered and in partnership with Ainscough, used CAD technology to assess the various possible scenarios of vehicle movement.
Heras installed the SG2, an automated cantilever sliding gate that has a number of safety features and is designed with longevity and constant usage in mind. A number of safety features of the SG2 were very pertinent for Ainscough, particularly the safety edges and photocell, which ensure the gate stops and reverses should a person or car come into the path of the moving gate. This is imperative for Ainscough, being located on the edge of a busy industrial estate.
As part of the installation, the civils had to be reconfigured and the existing foundations all replaced to provide a suitable base for the required gate fixings. The base also incorporated the existing power and fueling system cabling.
To accommodate Ainscough’s need to combine access control of the gate with their third party fueling system, Heras reintegrated the new access control system with it. However firstly the Heras Engineers onsite stepped up, following installation challenges faced by the fueling system technicians and went on to lead the removal of the old systems. Heras take a truly partnership approach and work with all relevant parties on site to get the job done, often going above and beyond their remit.
At this Gary commented
“We sincerely appreciate your efficient, gracious customer service, the level of detail and accountability you have demonstrated on our project, and the way you conduct business as a whole. The can do attitude from everyone, start to finish, especially the installation team was joy to see.”
The result was a 1 fob system for users to be able to safely access the site and refuel. For the company this combined system provides an efficient tool to monitor activity and be in control of operational needs.
In order to incorporate the gate, a new perimeter fence line was created. This consisted of a section of palisade fencing combined with our security rated Zenith mesh panel, to match the SG2 gate panel.
Completing the project efficiently, within the agreed 3 week on site schedule, meant Ainscough felt minimal disruption to their business continuity and were left with a new, fully compliant, highly safe, sliding gate system that responded to the companies needs of having a:
The Heras solution and service has also importantly led to a great experience for the customer, as Gary also commented
“Thank you for the quality of service provided by your company. We have, and will continue to, recommend your services to other companies and contacts. Our team could not be more satisfied with your work, and we look forward to continuing this relationship with you and across our remaining 34 sites.”