Service Premium

your choice for business continuity

Service premium goes beyond the basic coverage. If you choose the combination of the Service Premium with premium monitoring, you choose for business continuity.

We are quickly on-site, normally wihtin 48 hrs of the fault being reported. Besides we are available 24/7 and carry out a maintenance inspection twice a year. Our service premium package is the most commonly chosen solution.

Monitoring your gate is done remotely under contract with Heras. A possible malfunction or error message is immediately (proactively) addressed by Heras.

Service Premium

  • Two maintenance inspections per annum
  • Discount on spares and labour
  • Technical support given if required
  • 12 month warranty on the repair
  • All initial call outs (labour) due to system failure
  • An engineer will attend site, normally within 48 hours of the fault being reported

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Combine with Heras Connect

Our service solutions are ideal in combination with Heras Connect. By adding Heras Connect to your service soltuion you can remotely monitor your gates. this also make it possible to adjust the periodic maintenance requirement to the actual use of the gate.

Prevent downtime

The monitoring of your gate is done remotely under contract with Heras. A possible malfunction or error message is picked up immediately and proactively by Heras. In addition to maintaining the safety of your gates, this also prevents downtime.

Faster service

It is possible to detect immediately where a problem occurs. This can lead to a quick solution, without the need for a mechanic on site. Or the mechanic has the right supplies immediately.

Premium monitoring

  • Alerts and notifications
  • Access to Heras Cloud Portal
  • Remote monitoring entrance points by Heras
  • Overview status of automated gates
  • Pro-active gate monitoring by Heras
  • Maintenance notification based on gate usage

Why Choose for Heras Connect?

By adding Heras Connect to your service solution, you are in control of your entrance . It improves business continuity and minimizes downtime of your perimeter. With Heras Connect you have peace of mind that your entrance is operational and functional and your perimeter is safe and secure at all times.

More information about Heras Connect?
Download the brochure or request a demo here below