Click and choose your service and maintenance solution

Do you want to save money on repairs and maintenance?
Are your entrance control systems safe and up to date?
Does your perimeter protection comply with local regulations?

Heras offers service, repair and maintenance for both Heras and non-Heras products, by our qualified experts. Heras service solutions reduce the risk of malfunctions, unsafe situations and unexpected costs. With our nationwide service coverage and 24/7 availability, we are always there for you.

Choose your premium service solution

  • Essential
  • Premium
  • Premium VIP

Put together your service and maintenance solution and also add our smart service Connect.

Put together your service and maintenance solution in 3 steps here

Add our smart service Connect

Make your service and maintenance solution smart Click here

Make your service and maintenance solution smart and add Connect.

*Price from
£27.50 p/m
  • Two maintenance inspections per annum
  • Discount on spares and labour
  • Technical support given if required
  • 12 month warranty on the repair
  • An engineer will attend site, normally within 72 hours of the fault being reported

**Price based on a service and maintenance solution for 5 years with 1 installation.

Change your selection
+
Price
£19.95 p/m
  • Automatic alerts and notifications via your smartphone, tablet or PC
  • Heras smart cloud portal
  • Real-time insight into the status of your access systems
  • Remote monitoring of user access
  • Opening of access systems via your mobile phone
  • Remote monitoring of access by Heras
  • Proactive monitoring of access systems by Heras
  • Maintenance notifications based on usage
  • Periodic reports and statistics

Your service and maintenance solution

Here you can find a summary of your choice. Click here.

Thank you for putting together your service and maintenance solution. After filling in your details, we will contact you to go through your application and determine which installations will be provided with service and maintenance. You will then receive a proposal with the chosen solution, installations and annual cost overview.

Fill in your details and we will contact you shortly.
Here's your smart service plan.
*Price from
£27.50 p/m
£19.95 p/m
* Prices are only valid when concluding a 5 year contract
£ 47.45/month
Change your selection

Your service and maintenance solution

Here you can find a summary of your choice. Click here.

Thank you for putting together your service and maintenance solution. After filling in your details, we will contact you to go through your application and determine which installations will be provided with service and maintenance. You will then receive a proposal with the chosen solution, installations and annual cost overview.

Fill in your details and we will contact you shortly.
Here's your smart service plan.
*Price from
£27.50 p/m
* Prices are only valid when concluding a 5 year contract
£ 27.50/month
Change your selection

Add our smart service Connect

Make your service and maintenance solution smart Click here

Make your service and maintenance solution smart and add Connect.

*Price from
£51.75 p/m
  • Two maintenance inspections per annum
  • Discount on spares and labour
  • Technical support given if required
  • 12 month warranty on the repair
  • All initial call outs (labour) due to system failure
  • An engineer will attend site, normally within 48 hours of the fault being reported

 

**Price based on a service and maintenance solution for 5 years with 1 installation.

Change your selection
+
Price
£19.95 p/m
  • Automatic alerts and notifications via your smartphone, tablet or PC
  • Heras smart cloud portal
  • Real-time insight into the status of your access systems
  • Remote monitoring of user access
  • Opening of access systems via your mobile phone
  • Remote monitoring of access by Heras
  • Proactive monitoring of access systems by Heras
  • Maintenance notifications based on usage
  • Periodic reports and statistics

Your service and maintenance solution

Here you can find a summary of your choice. Click here.

Thank you for putting together your service and maintenance solution. After filling in your details, we will contact you to go through your application and determine which installations will be provided with service and maintenance. You will then receive a proposal with the chosen solution, installations and annual cost overview.

Fill in your details and we will contact you shortly.
Here's your smart service plan.
*Price from
£51.75 p/m
£19.95 p/m
* Prices are only valid when concluding a 5 year contract
£ 71.7/month
Change your selection

Your service and maintenance solution

Here you can find a summary of your choice. Click here.

Thank you for putting together your service and maintenance solution. After filling in your details, we will contact you to go through your application and determine which installations will be provided with service and maintenance. You will then receive a proposal with the chosen solution, installations and annual cost overview.

Fill in your details and we will contact you shortly.
Here's your smart service plan.
*Price from
£51.75 p/m
* Prices are only valid when concluding a 5 year contract
£ 51.75/month
Change your selection

Add our smart service Connect

Make your service and maintenance solution smart Click here

Make your service and maintenance solution smart and add Connect.

Price on application
  • Two maintenance inspections per annum
  • Discount on spares and labour
  • Technical support given if required
  • 12 month warranty on the repair
  • All initial call outs (labour and replacement parts) due to system failure
  • Monthly KPI reporting, if required
  • An engineer will attend site, normally within 24 hours of the fault being reported

**Put together your customised solution with one of our experts

Change your selection
+
Price
£19.95 p/m
  • Automatic alerts and notifications via your smartphone, tablet or PC
  • Heras smart cloud portal
  • Real-time insight into the status of your access systems
  • Remote monitoring of user access
  • Opening of access systems via your mobile phone
  • Remote monitoring of access by Heras
  • Proactive monitoring of access systems by Heras
  • Maintenance notifications based on usage
  • Periodic reports and statistics

Your service and maintenance solution

Here you can find a summary of your choice. Click here.

Thank you for putting together your service and maintenance solution. After filling in your details, we will contact you to go through your application and determine which installations will be provided with service and maintenance. You will then receive a proposal with the chosen solution, installations and annual cost overview.

Fill in your details and we will contact you shortly.
Here's your smart service plan.
Price on application
£19.95 p/m
* Prices are only valid when concluding a 5 year contract
Change your selection

Your service and maintenance solution

Here you can find a summary of your choice. Click here.

Thank you for putting together your service and maintenance solution. After filling in your details, we will contact you to go through your application and determine which installations will be provided with service and maintenance. You will then receive a proposal with the chosen solution, installations and annual cost overview.

Fill in your details and we will contact you shortly.
Here's your smart service plan.
Price on application
* Prices are only valid when concluding a 5 year contract
Change your selection

Read more about the importance of service and maintenance

Autumn is coming! How to prevent damage to your fences, access and detection systems

Read more

Neglecting servicing and maintenance is a false economy

Read more

The Dutch water authority Noorderzijlvest relies on service and maintenance from Heras

Read more

Malfunction at your gate? With these 5 measures you guarantee business continuity

Read more

What you can do to avoid breakdown, loss or personal injury from using your gate

Read more

Frequently asked questions
Service and maintenance

Why do I need service and maintenance?

A gate often stands on your site for decades, and is subject to wear and tear due to the many movements and influences from outside. The sooner you start servicing your gate, the more you will extend its service life. Because a mechanic regularly checks your door, you also reduce the risk of malfunctions and unsafe situations.

What are the differences between the various maintenance contracts?

At Heras, we have designed three different packages. The Essential package is our basic coverage. With this package, we guarantee the safety of your equipment.

Do you want more security and is the continuity of your business important? If so, then opt for our Premium package, in which we offer you a standard response time of 48 hours in the event of breakdowns. In some cases customisation is required, for which we offer the Premium VIP package.

You don’t have to make this choice on your own, our experts will advise you what suits your needs and wishes.

What about gate safety?

At Heras, safety comes first! If you purchase a gate from Heras, you can rest assured that this gate meets the current CE requirements and can therefore be used safely. If you have a service contract, our service technicians will check safety during annual maintenance, including whether the gate still meets the necessary requirements.

Am I responsible for the safety of gates?

As the owner, you are responsible for the maintenance and keeping the installation safe. In practice, we often notice that owners are not aware of this. As a result, a gate only receives maintenance when the gate no longer works or, even worse, has caused an unsafe situation.

As a contract customer, what are the advantages over customers without a contract?

All our contract customers take priority over the non-contract customers and have the benefit of receive a discount on our call outs, hourly rates and spare parts, as well as Technical Support and assistance. For Premium + Premium VIP customers we can also be reached outside office hours, so that we can be on site faster in the event of a malfunction or defect.