Heras are a dynamic and expert international company with a strong European presence in the perimeter protection industry. Our products are sold globally, and in the UK we are proud protect vital infrastructure including water supply, the criminal justice system, and the national food chain.
We have strong plans for future growth and we are investing heavily in our people including training and development, wellbeing, engagement, and rewards.
About the Role & the Team
Are you a reliable and committed Internal Sales Advisor with the ability to thrive in a fast paced, dynamic, and exciting environment? If so, we would love to receive your application to join the Heras family.
This role will provide an opportunity for a confident, outgoing and motivated individual with a bubbly personality looking to join the Heras family. You will be part of the internal sales team working alongside the wider sales team including Sales Estimators, Regional Sales Managers and Key Account Managers. The team is a friendly team who like to get together outside of work and do social events.
This role will be predominantly based in the Doncaster office.
Role Overview
Producing quotations in line with customer requirements
Arranging quote follow-ups and other proactive tasks
Proactively find new accounts and bring them on board
Accurately processing orders
Raising invoices
Providing customers with technical support in a consultative manner
Proactively increasing sales whilst managing own customer base
Calling existing customers to up-sell and gain orders
Liaising with all departments to ensure the smooth delivery of each order
General account management
Office administration duties
Receiving inbound and making outbound calls
Receiving complaints and processing them through the internal system
Lead generation
Undertake any other reasonable duties as required in which you adequately trained to carry out
Benefits
Bonus scheme
Welcome Onboarding Pack
Comprehensive Induction Programme
Enhanced Holidays: 33 days (Including Bank Holidays)
Holiday Purchase Scheme (buy up to 5 days extra holiday per year)
Simply Health Healthcare Cash Plan (via Salary Sacrifice)
Life Assurance x2 of your annual salary
Regular competitions and engagement initiatives
£500 Employee Referral Scheme
Heras Workplace Pension
Free On-Site Parking
Bi-Annual Appraisals to compliment development
Role Specific Training & Development to Support Individual Growth
Employee Assistance Programme (EAP) and Healthy Living App
Parental Support
Regular Wellbeing Support & Communications
Wellbeing Hubs in Doncaster and Middleton
Specsavers Eye Care Vouchers
About You
Essential:
GCSE’s qualifications in Maths and English
Good working level of ICT skills on applications such as Excel, Word and Outlook
Experience of working within an office environment within a sales role
Customer service experience
Experience in achieving KPIs
Experience in solving customer queries
Ownership: You look after tasks, queries, and problems and take responsibility from start to finish, ensuring a great service
Resilience: You are able to recover from setbacks quickly, and are able to thrive within a fast paced, busy environment
Communication: You are able to communicate with internal and external stakeholders at different levels
Customer Service: You are able to deliver the utmost service/support to the business and our customers
Team Player: Provide ongoing support to the team and work together to achieve common goals
Organisation: You are able to organise your own workload and prioritise tasks when required
Desirable:
Degree in relevant subject or
Qualification in Business or relevant field
Experience within the construction or engineering industry
We are an equal opportunities employer and welcome applications from all candidates that meet the minimum criteria for the role. If you require any reasonable adjustments or have any particular needs arising from a disability then please outline this on your application so that we can offer the right support for you.